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Projects, sprints, tasks and deliverables explained

Clients & ProjectsAgency OSUpdated September 2026

The hierarchy Agency OS uses for client work and how to run it from the Tasks and Deliverables tabs.

VideoProject management overview

Every engagement follows the same structure: a projectsprintsdeliverables (tasks) → subtaskschecklist items.

Tasks tab

Switch between board and list view, filter by sprint, owner or status, drag to reorder and edit inline. Each task can be assigned to run as ✨ Claude or 🧑 Human. Click + Add to add a single task or apply a templated plan (Onboarding, SEO, Web Design, Facebook Ads, PPC Ads, LSA Ads) as a new sprint.

Task detail panel

Open a task for a rich Markdown description, custom fields, ClickUp-style subtasks with their own checklists (completion rolls up automatically), attachments (upload or link) and @mention comments scoped to the task or to an individual subtask.

Deliverables tab

One row per deliverable type, rolled up from the tasks underneath: progress, owner, send date, status and link. This is the view to share with a client-facing account manager.

Editing the templates

The plans you apply from + Add are editable in Settings → Project Plans. Change a template and every future sprint you create from it picks up the change.

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